Agnes says: Rating: Excellent. "I found Ergonomic Home on the internet, but called them to ask questions about custom sizes. He was helpful and accurate, and took time to answer all my questions thoroughly. I ordered by e-mail and received a quick confirmation. Later, when I e-mailed about shipment status, I received another prompt response with all shipment details. Hardly anyone provides real customer service anymore, but Ergonomic Home does. I recommend it heartily."